Support

HOA-e-Solutions provides year-round service and support to help you maintain your operations and reporting requirements. We understand how critical these requirements are. That’s why we provide timely software updates, operational storage, and timely cloud back up. Our software, service, and back up were designed to allow you to focus on delivery and not to worry about when and how you will get needed support when required. Our support people are experts in software usage and system architecture. With years of experience in software development, design, and service, they are highly proficient and responsive in all aspects of HOA daily task requirements. Key areas for HOA-e-Solutions ongoing service and support:
  • E-Mail Technical Support
    • Immediate receipt acknowledgement
    • Same day response for regular requests, faster when needed
  • Telephone Call Back
    • Issues requiring two-way immediate response
  • File Close Cloud Back Up Storage with Redundancy
    • Instant file saving when closed with cloud back up
    • Total redundancy provides additional file protection with full security
  • MANAGE+ file download procedure – click HERE
To contact support, email us at support@hoa-e-solutions.com.